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Privacy Policy

The copyright for all content on this website lies with Abacus Research AG, Abacus-Platz 1, 9300 Wittenbach – St. Gallen (hereinafter referred to as Abacus).

Abacus is responsible for the data processing on and in connection with the website.


All text and links have been checked carefully and are updated on an ongoing basis. We try to provide correct and complete information on this website, but accept no responsibility, guarantees or liability for the information provided by this website being correct, complete or up-to-date. We reserve the right to change the information on this website at any time and without notice, but we are not obliged to update the information it contains. All links to external providers were checked for accuracy at the time of their inclusion; however, we are not liable for the content and availability of websites accessed via hyperlinks. Liability for illegal, inaccurate or incomplete content and particularly for damage arising from the content of linked websites shall lie solely with the provider of the site referenced. This applies regardless of whether the damage is direct, indirect or financial in nature or if there is any other damage that could result from data loss, downtime or any other cause.

Data protection

We cannot guarantee the security of data transmission on the Internet; in particular, there is a risk of access by third parties when data is transmitted by e-mail.
The use of the contact data published in the legal notice by third parties for advertising purposes is hereby expressly prohibited. The operator expressly reserves the right to take legal action in the event of unsolicited advertising or information material being sent.
Should individual provisions or formulations of this disclaimer be or become invalid, the content and validity of the remaining provisions shall remain unaffected.

Personal Data

Personal data are individual details about personal or factual relationship of a specific or identifiable natural person.

This includes, for example, the correct name, telephone number or e-mail address. This term does not include, for example, information whose content does not directly refer to the identity or factual relationship of an individual person, e.g. the number of visitors to a website.

Purpose of data collection, data processing or data use

The contents and information on the website serve as general information about Abacus and Abacus products and services. Individual areas or individual subpages may serve purposes beyond personal data.
Interested parties can enter their contact data on special pages so that we or selected partners or other companies of the Abacus Group can contact the interested party and inform the interested party about the Abacus products and services.
The applicant area in which interested parties can apply to us. The data entered here or submitted to us will be used for further processing of the application.
Further pages on special topics or for certain user groups (e.g. business partners) with further options. Here, the user’s data is used, for example, to check the authorization for access to the special area and to make contact with him or her.
Data is collected, processed and used for the above-mentioned purposes, unless more specific purposes are specified during the collection of the data or intended by the user. Data will not be processed for purposes other than those for which it is intended.

Collection, storage and use of personal data

Access to the Abacus website is basically free, with the exception of special uses in the reserved areas. Registration is generally not required.
Personal data are collected as far as they are necessary for one of the purposes described above. This is the case, for example, if you want to request information material or call up test software and enter your data in the corresponding forms.

Which data is collected?

a) Automatic collection
When you visit the website, your IP address, the websites and files accessed, the amount of data transferred, the server response code to your browser’s request, the type of browser and the date and duration of your visit are stored.
This information is stored in such a way that Abacus usually (if you do not log in to the website) cannot assign it to any particular person.
The data is statistically evaluated in summarized form for the ongoing optimization of the web pages.

b) Data provided by the user
Abacus stores and processes such information which you enter on the web pages or transmit to us via another way. This applies in particular to information that you enter in form or contact fields or select in lists and menus. We also store and process your data and information when you write an e-mail to Abacus. This concerns the content of the e-mail as such, but also the data that is generated when inquiries are sent to our e-mail servers, such as sender and recipient IDs, time stamps and, if necessary, reasons for errors or rejections if the transmission of an e-mail fails.

c) Profile and login information for specific areas
You must register to use the access-protected areas of the website. This applies in particular to the application area and the area of the website intended for partners. In these special areas further information, a demo version or further possibilities of use (e.g. applicant platform) are available. 
When registering for such special areas, a number of data resulting from the respective registration form must be provided and transmitted to us. In particular this includes your e-mail address, a password and various personal details. Additional information is voluntary. The data entered will be processed and stored by us.

d) Newsletters and information services
Abacus may offer newsletters or similar information services in some places on the website. If you wish to use or receive this information, we need a working e-mail address from you and information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter. 
Further data is not collected for this purpose.
You can revoke your consent to the storage of the data, the e-mail address as well as their use for sending the newsletter at any time.

Data transmission

a) Data transmission at Abacus
The data transmitted by you or otherwise collected on one of our websites will be transmitted within our company to recipients who should use this data.
Service providers and contractual partners who we use for the operation and maintenance of the websites also receive purely technical access to the data. These process the data exclusively on our behalf.

b) Transmission to Abacus
Abacus will transmit data to companies of the Abacus Group, as far as this is appropriate for the answering of your questions, the transmission of newsletters or for a direct support due to the distribution of tasks within the group of companies.

c) Transmission to third parties
Abacus transmits the personal data entered by you to partners of the Abacus Group if you have informed us that you are interested in our services or products and these partners can take over the direct answer of your inquiry to our products and services.

This website uses Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Otherwise, personal data will not be disclosed, transferred, sold or otherwise marketed to third parties, unless you have given your express consent or if the transfer of the data is necessary for the fulfilment of contractual relationships between Abacus and you.

Time limits for the deletion or blocking of data

The law provides for a variety of retention obligations and periods. After expiry of these deadlines, the corresponding data is routinely deleted or blocked in accordance with data protection regulations. If data are not covered by such fixed deadlines, they are deleted or blocked if the purposes for which they were collected no longer apply.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC.
These types of services help the owner to centrally manage the tags or scripts needed for this application. This leads to the user’s data flowing through these services and possibly being stored. Collected personal data: Cookie and usage data.
Processing location: United States – Privacy statement.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will truncate your IP address within Member States of the European Union or in other countries party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link. The current link is http://tools.google.com/dlpage/gaoptout?hl=de.

Google Analytics Terms and Conditions

Google Dynamic Remarketing

This website uses the Remarketing feature in AdWords. This function reaches users who have previously visited the website. This allows ads to be delivered if other websites in the Google display network are subsequently visited or if the corresponding keywords are used in the Google search. Google Dynamic Remarketing uses cookies. Information about the use of cookies and their deactivation has already been explained.

Google Dynamic Remarketing

Google Analytics terms and conditions


To improve the user experience, this website uses Freshmarketer, a web analytics service from Freshworks. By using Freshmarketer, user behaviour (clicks, scroll height, etc.) on websites can be measured and evaluated. For this purpose Freshmarketer uses cookies on the user’s end devices and can securely store data such as browser information, operating system, time spent on the site, etc. in anonymized form. The information generated by the cookie about your use of this website is usually transferred to a server in the USA and stored there. You can prevent this data processing by Freshmarketer by deactivating the use of cookies in your web browser settings and deleting cookies that are already active. Please note the information of the corresponding browser manufacturer.

Freshmarketer Provisions

If you do not want Freshmarketer to collect information about your site visit, please follow these steps: Under the URL https://www.freshmarketer.com/optout/index.html enter our website URL www.abaclock.ch and click on the button “Generate Opt-Out link”. This “opt-out” creates a cookie that is stored in your browser and excludes you from Freshmarketer’s data collection. Please note that this will only last as long as you do not delete your browser history and cookies. Once this has been deleted, an “Opt-Out” must be carried out again.


We use the Zendesk ticket system, a customer service platform of Zendesk Inc, 989 Market Street #300, San Francisco, CA 94102, USA. For this purpose, necessary data such as surname, first name, e-mail address are transmitted to Zendesk. For more information about Zendesk’s data processing, please visit http://www.zendesk.com/company/privacy.

What are cookies and how are they used?

Our websites use so-called “cookies” in various places. These are small text files that are stored on your computer and saved by your browser. Cookies do not cause any damage to your computer and do not contain any viruses. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit to our website. If you wish to be informed about the use of cookies by your browser or if you wish to exclude or confirm the use of cookies in individual cases, you should activate the corresponding browser settings.


If you have registered to use the access-protected areas of the websites, you should keep your login data carefully protected from access by third parties. If you log in via computers used by several people, please do not forget to log out properly after each session and close the browser window used.

We use extensive technical and organisational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons.

Amendment of this declaration

Abacus reserves the right to change this privacy policy within the scope of legal regulations.

Your right to information

In accordance with the applicable legal provisions, we will be happy to inform you of the personal data we hold about you. Please contact Abacus Research AG with your request for information. Please note that you must prove your identity before receiving this information.

Cookies sind kleine Textinformationen, welche in Ihrem Browser gespeichert werden und welche auch bei weiteren Besuchen noch zur Verfügung stehen. Hiermit können wir z.B. den Warenkorb über mehrere Klicks hinweg beibehalten und ihnen Ihre Sprache, Währung, Lieferland und Versandart Einstellungen beim nächsten Besuch gleich wieder korrekt übernehmen. Im Cookie selbst befinden sich keine Personen bezogenen Daten. In den meisten Browsern finden Sie Einstellungen um Cookies anzusehen und gegebenenfalls wieder zu löschen.

  • PEPPERSESS: Sitzungscookie, welches Ihre aktuelle Session identifiziert. Dieses Cookie wird nach dem Schliessen des Browsers gelöscht.
    Aufbewahrungszeit: Session
  • PPS_LOCALE_INFOS: Permanentes Cookie, welches die Sprache, das Land, die Währung, die letzte Session-ID, die Domain des Cookies und die Version dieser Cookie-Struktur beinhaltet. Damit erhalten Sie beim kommenden Besuch gleich wieder Ihre gewohnten Einstellungen vorkonfiguriert.
    Aufbewahrungszeit: 2 Jahre
  • jsCookieCheck: Speichert die Einwilligung der Cookie Datenspeicherung (Consent Management).
    Aufbewahrungszeit: 1 Jahr
  • Google reCAPTCHA: Diese Website verwendet reCAPTCHA, einen Formularschutz der Google Inc., gegen Roboter. Google reCAPTCHA verwendet sog. "Cookies", Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse erlauben ob ein Mensch oder eine Maschine diese Seite besucht. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert.
    Es handelt sich um einen Anbieter aus den USA.